Who we are

Our website address is: https://octclients.wideeyeddesign.co.uk/FreeflowEnergyHealing.

Privacy Statement – Website

Freeflow Energy Healing takes your privacy very seriously and will only use your personal information to administer your account. We do not and never will sell, rent or trade email lists or contact details with other companies, businesses or individuals for marketing purposes or profit.

However, in order for various elements of this website to work as they should, some information is collected. The below text explains what information is collected by Freeflow Energy Healing website, how it is used and how we comply with the General Data Protection Regulation (GDPR).


This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

The Cookies used on this website:

There are different types of cookies used on this website:

Strictly necessary cookies: These cookies enable services you have specifically asked for. They are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

Performance cookies: These cookies collect anonymous information on the pages visited. By using the Website, you agree that the Freeflow Energy Healing website can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies: These cookies remember choices you make to improve your experience. These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. By using the Website, you agree that Freeflow Energy Healing  can place these types of cookies on your device.

Third party cookies: These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we are unable to access these cookies, nor can the third parties access the data in cookies used on our site. For example, if you choose to ‘share’ content through Twitter or other social networks, or if you sign up to any newsletter, you might be sent cookies from these websites. Freeflow Energy Healing don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

Information Collected by 3rd party plugins.

Some of the plugins used on the Freeflow Energy Healing website track your site visits and record information about your visit.These are listed and described below. If you need more information on this then please contact Freeflow Energy Healing at annabel@freeflowenergyhealing.com

Google Analytics

The Freeflow Energy Healing website uses Google Analytics to track visitors on this site. Google Analytics uses cookies to collect this data. In order to be compliant with the new regulation Google included a data processing amendment. The data collected by the Freeflow Energy Healing website will be processed anonymously and “Data sharing” is disabled. We don’t use other Google services in combination with Google Analytics cookies.

Anti-Spam Protection.

The Freeflow Energy Healing webste uses an Anti-Spam plugin. The plugin records the name and email address you provide when you leave a comment. It will also record the comment you make & the time you make it.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

All comments are moderated by Freeflow Energy Healing before they are published on the website and will not publish a comment that we believe contains information that could be personal or sensitive to you. However please do think before you post a comment and ensure that you only include information that you would be happy to have made public. Should you wish us to delete any comments that you have made on the site then please contact us at annabel@freeflowenergyhealing.com

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

The GDPR and your Information.

On the 25th of May 2018 the GDPR (General Data Protection Regulation) replaces the current Data Protection Act of 1995 Data Protection Directive (Directive 95/46/EC). The GDPR was proposed by the European Commission and is designed to strengthen data protection for people in the European Union (EU). It also addresses the export of personal data outside the EU.

The new regulations give individuals greater rights over information that is collected about them. If you are interested in knowing more about your rights under the GDPR then the Information Comissionors Office (ICO) website explains all about the GDPR. You can access the ICO guide to the GDPR by clicking on the following link – Guide to the GDPR

As a brief summary, the GDPR gives individuals new and enhanced rights over their personal data. Some of the rights highlighted in the regulation are:

Explicit consent: Data subjects (you) must be informed about how their personal data will be processed. Organizations must make it as easy for data subjects to withdraw their consent as it is to grant it.

Right to access: At any point in time, the data subject (you) can ask the controller (Freeflow Energy Healing) what personal data is being stored or retained about him/her.

Right to be forgotten: The data subject can request the controller to remove their personal information from the controller’s systems.

How Long We Hold Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have any concerns, queries or would like to see what information may have been collected from you then you can contact Freeflow Energy Healing by email at annabel@freeflowenergyhealing.com

If you would like to request a copy of your personal data or for more information on how we store, protect and safeguard any information you may give us then please contact Freeflow Energy Healing by email at annabel@freeflowenergyhealing.com